Safety Excellence Contest

It’s back! The 2017 Safety Excellence Contest will run for 5 weeks starting October 1. Registration opens on September 24th.

Each week there will be 6 questions. The last week of the contest will be November 5th, however individuals will have till November 12th to complete the contest.

There are some great prizes this year:

Men’s/Ladies Gravity Thermal Jacket


Achieve 100% on all 5 quizzes and will get you this beautiful jacket in either Grey or Black





Highway Deluxe Roadside Kit with Tools


Only 1 wrong answer over the 5 weeks? This great tool case for your vehicle is yours.



Under Armour Duffle Bag


All participants who are take part all 5 weeks, and who do not receive gold or silver prizes, will have a chance at the Under Armour Duffle Bag in your choice of yellow, pink or black!



Start studying today!  Set up a friendly competition in your branch or between branches. This is a great way to bring safety front and centre as we get ready for the busy fall season.



Wildfires in British Columbia impact local resellers

BC Wildfire Services Map
Map as of July 18, 2017 Taken from BC Wildfire Services website.

We are all aware of fires throughout British Columbia (BC) this summer. At the height of the disaster, over 230 fires raged throughout the province, with at least 10 over 1,000 hectares. As of July 27, almost 345,000 hectares were burning or had burnt and approximately 19,000 people were still out of their homes. At the height of the evacuation, over 45,000 people were forced from their communities.*

These fires have had a huge impact on everyone in the affected communities, many having to leave their homes.  But as with other recent disasters and relocations, we tend to forget about the men and women who stay behind to make sure the first responders have the resources they need. Our reseller network is doing just that.

Cool Creek preparing fuel for first responders in Princeton, BC.
Cool Creek preparing fuel for first responders in Princeton, BC.

Resellers in BC (specifically Cool Creek/Rocky Mountain Agencies and Gary Young Agencies) have been working to support the emergency response team in Kamloops and Williams Lake. A few other resellers have been impacted in other segments of the business (retail and cardlock). For the sake of all involved, we hope that soon, it can return to business as usual.

It is times like this that cause all of us to look at our own emergency response plans, both personally and as a business. Would you and your family be able to leave your home in a moments notice? Would you know what you would take with you?  Every household should have a plan and an emergency kit that will last at least 72 hours. There are very good resources online that can help you and your family put together the resources you need. Do it now because, when an evacuation order comes, you won’t have time. One very good resource is published by the Government of Canada and is found at Most of the provinces and the Canadian Red Cross have great online resources as well.

Getting your business ready can be a much bigger task. Do you have staff willing and able to stay behind if your community is evacuated? Are they trained in what to do in emergencies? Do you have all the contact information you may need in a central area? Your operations advisor can help you create an emergency response plan (ERP) for your business.

Thinking about this is not just a response to these fires. In the last four years, we have seen floods in Alberta, Ontario and Quebec; train derailments; and fires in Slave Lake, Fort McMurray and now British Columbia; all incidents that have caused evacuations and business disruptions.  All of these incidents have impacted the reseller network; both on a personal and business level. Don’t let the next disaster catch you off guard.

*Taken from

Esso Delivers upgrade makes changing password easier

Recently, the Esso Delivers website received a small but important upgrade. You can now reset or change your own password! No longer do you need to track down your administrator for the website, although new users will still need to be set up by the site administrator for your office.

On the log-in page you can click on “Forgot password?”  The system will email you a link to reset your password.



If you want to change your password from the generic password originally set, you can do this from the home page. This button is found on the top banner.


Helping Fort Mac rebuild

Doug and Mark Macdonald presenting a cheque to the Northern Lights Health Foundation.

Recently, Chinook Fuels and Imperial, on behalf of the Esso brand, donated a combined $100,000 towards the Northern Lights Health Foundation’s Gratitude Campaign. The funds will go towards the Minimally Invasive Surgical Suites Project to upgrade four of six operating rooms at the Fort McMurray hospital with state-of-the-art equipment.

These upgrades will result in quicker recovery periods and reduced surgery times.

It has been a year since the wildfires changed lives in Fort McMurray, and today businesses and residents are working together to rebuild the city, better and stronger.

Chinook Fuels has been in Fort McMurray for over a decade, and its owners, Doug and Mark Macdonald, have been there much longer. Contributing to the rejuvenation of the community is an important part of who they are and what they do, both through Chinook Fuels and their other businesses.

Classique Richelieu-Harnois

The 35th edition of the Richelieu-Harnois Classic, which took place on June 6 in Montreal, raised over $352K for the Harnois-Richelieu Foundation. This amount will enable the foundation to support the young and those in-need through organizations such as Camp Richelieu St-Côme, Maison Clémentine, Moisson Lanaudière, Camp Papillon, La Manne quotidienne and Tureen. The 2017 Classic had an additional goal to raise funds for the expansion of Richelieu Michel-B.-Comtois Building; with $185K being raised for this purpose.

The Harnois family and companies have been involved since 2001 and during that time this event has raised over $2 million! In the last year, Harnois Groupe Petrolier has formed a foundation to continue to raise funds and support various organizations in communities where they live and work. The Fondation Harnois-Richelieu was created with the goal of helping those in poverty and encouraging youth to develop to their full potential, be it on a financial, academic, cultural, athletic, social or emotional level.

Imperial is pleased to support the Richelieu-Harnois Classic through the Esso Community Program (ECP).

Introducing our NEW Excellence in Action Newsletter

Daphne NicolleWelcome to the first edition of the new, monthly Excellence in Action Newsletter. We are moving to a truly electronic newsletter, where the email portion will show the beginning of the article, and the entire article will be live on a blog attached to the Esso Delivers website.

We have made this move for a few reasons. The first was to have a more user-friendly platform that allows for the splitting of the articles between the email you receive and the new Excellence in Action “blog”. Will enable us to make items searchable, so when you are looking for articles on a specific topic in the future you can search all items written from August 2017 onward. We will keep the older newsletters on file on the Esso Delivers website, but we will not be converting them to digital format. The next reason for changing the format and frequency is to allow stories to come to you in a timelier manner. Over the course of the quarter you will get approximately the same amount of information from us, it will just be in shorter, more digestible portions. All of us are busy enough that shorter emails are better. The continued success of the newsletter relies on your input for articles, ideas and photos.

Over the next few months we will have articles on upcoming conferences, the safety contest, marketing and branding, and successes in the network. Stay tuned for the monthly Excellence in Action newsletter, the second week of each month. I hope you enjoy the new format and I look forward to your feedback.

Daphne Nicolle